Shipping policy
Shipping Policy
Thank you for shopping with Sparrow Candle Co. We are committed to ensuring your order is delivered promptly and securely.
Processing Time: All orders are processed within 3 business days. You will receive a notification once your order has been shipped.
Shipping Carriers: We utilize a variety of shipping carriers to ensure efficient and timely delivery of your order.
Shipping Rates: Shipping rates are calculated at checkout based on the destination and weight of the package.
Lost or Damaged Items: Sparrow Candle Co. is not responsible for any lost, stolen, or damaged items incurred during shipping. However, we will assist you in filing a claim with the carrier in the unfortunate event that a package is lost or damaged.
International Shipping: At this time, we only ship within [specify countries or regions if applicable].
Order Tracking: Tracking information will be provided for all orders once the package has been shipped.
Shipping Address: Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us: If you have any questions about our shipping policy, please contact us at sparrowcandleco@gmail.com.